SMS Terms & Conditions

Effective Date: March 2026

By providing your mobile number and opting in to receive text messages from Total Pet Care Pet Supplies Company Limited (“Company”, “we”, “us”, or “our”), you agree to the following Terms & Conditions:

1. Consent to Receive Messages

By opting in, you consent to receive informational and/or promotional text messages related to your account, appointments, purchases, reminders, updates, and special offers. Message frequency may vary depending on your interaction with us.

2. Message & Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan. You are responsible for any fees charged by your wireless provider.

3. Opt-Out & Assistance

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at our official support channels.

4. Data Usage & Privacy

We respect your privacy. Your SMS consent and mobile number will not be sold, rented, or shared with third parties for marketing purposes. SMS content and mobile numbers are shared only with trusted SMS service providers strictly for the purpose of delivering messages on our behalf. These providers are contractually obligated to safeguard your data and may not use it for any other purpose.

5. Information We Collect

We may collect personal information including your name, mobile number, email address, and usage data necessary to provide services and communicate with you.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Changes to These Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Updates will be posted with a revised effective date.

For questions regarding these Terms & Conditions, please contact Total Pet Care Pet Supplies Company Limited through our official website.